Microsoft Dynamics CRM Training Institute in Gurgaon - Microsoft Dynamics CRM Course in Gurgaon

/ 5 out of 5 /  9970 Ratings/ 5 user reviews.

APTRON is a skilled source of Microsoft Dynamics CRM training in Gurgaon. Its effective Microsoft Dynamics CRM training program enables students to enroll for Microsoft Dynamics CRM course in Gurgaon to create, develop and design powerful technological solutions, which result in accelerating productivity and scalability to the next level. Our, Microsoft Dynamics CRM institute in Gurgaon delivers Microsoft Dynamics CRM course based on real-time industrial projects that assist students to rethink and transform technology to the next powerful age through extensive hands-on experience during the Microsoft Dynamics CRM training in Gurgaon. Imparting core Microsoft Dynamics CRM training to the students enables them to embark on their Microsoft Dynamics CRM journey by levitating technological mindfulness and streamlining operations during employment. The Microsoft Dynamics CRM training institute has industry expert instructors who impart in-depth knowledge about the technology using the real-time industry-based methodology to the students.

Microsoft Dynamics CRM training in gurgaon

Best Microsoft Dynamics CRM Training in Gurgaon

APTRON Gurgaon delivers the best Microsoft Dynamics CRM training in Gurgaon to the students. Our experienced industry professionals just not train the students; rather, they impart the skill formula of value creation and addition during the employment tenure. An idea needs fluffiness; therefore, the Microsoft Dynamics CRM course in Gurgaon covers both the basic and advanced training that enables students to understand the idea of Microsoft Dynamics CRM in the latest technological implementations. Such training composes our students as the most preferred candidate for potential employers. Our Microsoft Dynamics CRM training course syllabus has the expertise and capabilities to deliver quantifiable Microsoft Dynamics CRM solutions to our students. APTRON creates skilled industry leaders through its unique training methodology. We create Microsoft Dynamics CRM experts who help improvise capabilities of businesses by defying the latest threats, and challenges coming up in the domain.

APTRON is a well-established Microsoft Dynamics CRM training institute in Gurgaon, which has acquired its reputation by imparting skill-based Microsoft Dynamics CRM training to its students. Our Microsoft Dynamics CRM course is delivered in accordance with the industry standards by industry-experienced professionals. In addition, our industrial training assists students to manage and execute real-time projects efficiently and competently in a professional environment.

Our expert industrial instructors are the core strength of APTRON. They possess advanced knowledge of Microsoft Dynamics CRM concepts and principles. Trainers discuss, design and develop Microsoft Dynamics CRM training methodologies based-on real-world business scenarios that have the ability to meet the latest industry requirements satisfactorily. Moreover, the architectural expertise in Microsoft Dynamics CRM and the effective and clear translation of complex technologies is the excellent talents of our Microsoft Dynamics CRM trainers. Also, the apprehensive approach of Microsoft Dynamics CRM trainers assists students in understanding the theoretical concepts, practical implications and the importance of Microsoft Dynamics CRM technology in the upcoming IT industry. Students with technical queries can get in touch with our trainers at any time of the day. The Microsoft Dynamics CRM queries of the students are addressed patiently and repeatedly.

Students keen to learn Microsoft Dynamics CRM can opt for Microsoft Dynamics CRM training classes in Gurgaon on weekdays or weekends depending upon their requirements. APTRON, Microsoft Dynamics CRM training institute in Gurgaon offers a fast-track Microsoft Dynamics CRM training course and one-to-one training in Gurgaon to all the students.

APTRON’s Microsoft Dynamics CRM training in Gurgaon is conducted both during weekdays as well as at the weekends depending upon the choice of the students. Also the institute offers fast-track Microsoft Dynamics CRM training as well as one-to-one training in Gurgaon to all the students. The major topics covered under Microsoft Dynamics CRM training in Gurgaon at APTRON are: Introduction to Microsoft Dynamics CRM, Implementing and Managing Marketing Campaigns, Analysis, Reporting and Goals, Product Catalog, Working with Cases and Contracts, Service Scheduling in Microsoft Dynamics, Customization and Configuration, Customizing Relationships and Mappings, Configuring Auditing.

Microsoft Dynamics CRM Training Batches

Being well aware of the industry needs, APTRON Gurgaon offers the Microsoft Dynamics CRM Training in Gurgaon with major focus being on the practical aspects of the training. Our team of highly proficient Microsoft Dynamics CRM trainers offer Microsoft Dynamics CRM training in classroom and also we provide Microsoft Dynamics CRM corporate training services. The Microsoft Dynamics CRM training course syllabus here has been framed in a way to meet the professional requirements of both the beginner as well as the advanced level.

APTRON Microsoft Dynamics CRM Training in Gurgaon has been categorised into following batches and is conducted in multiple batche during morning as well as evening.

Track Fees Regular Weekend Fast Track
Course Duration 45-60 Days 8 Weekend 5 Days
Hours 2 Hours a day 3 Hours a day 6+ Hours a day
Training Mode Live Class Room Live Class Room Live Class Room

Key Features of Microsoft Dynamics CRM Training at APTRON

Skill-based training Our instructors are industry specialized and certified academic entities. They bring in-depth and skill training that convenes the solutions to trending issues in the IT domain.

Limitless lab sessions APTRON has a credited and well-equipped IT establishment. It comprises smart classrooms and smart labs loaded with switches, data servers, servers, routers, Wi-Fi, live racks and other networking related devices.

100% placement assistance Our recruitment squad guarantees to fix maximum interview dates of Microsoft Dynamics CRM applicants on a regular basis. The recruitment HR team carries out mock-interview sessions, shares often asked questions of interviews, opts for personality development sessions, Spoken English, and advances presentation skills of the students. All such classes help in structuring the confidence of the applicants as well as make his personality appealing for the interviews.

Reasonable fee APTRON accuse a reasonable fee and offers free of cost classes such as personality development, Spoken English, staging skills, performs interviews, and study materials. In addition, the timings are prepared flexible in accordance with students’ comfort.

Microsoft Dynamics CRM Training Overview


  • Benefits of Closed Loop Marketing
  • Creating and Using Marketing Lists
  • Marketing Campaigns and Quick Campaigns
  • Quick Campaigns
  • Introduction to Marketing Campaigns
  • Creating a Marketing Campaign
  • Creating and Using Campaign Templates
  • Importing Leads

Implementing and Managing Marketing Campaigns

  • Campaigns, Campaign Activities and Marketing Lists
  • Creating and Using Email Templates
  • Sales Literature, Products and Price Lists
  • Distributing Campaign Activities
  • Capturing and Viewing Campaign Responses
  • Working with Campaign Responses

Analysis, Reporting and Goals

  • Analyzing Marketing Information with Lists, Views and Charts
  • Working with Reports
  • Creating and Managing Marketing Goals
  • Creating Charts
  • Customizing and Working with Dashboards

Sales Management in Microsoft Dynamics

  • Introduction
  • Overview of the Sales Process in Microsoft Dynamics CRM
  • Core Records in the Sales Process
  • Tracking Competitors and Managing Sales Literature
  • Working with Leads
  • Working with Opportunities
  • Sales Processes, Workflows and Dialogs

Working with the Product Catalog

  • The Product Catalog and the Sales Process
  • Unit Groups
  • Adding and Maintaining Products
  • Creating, Maintaining and Using Price Lists

Sales Order Processing

  • The Microsoft Dynamics CRM Sales Order Process
  • Opportunities, Quotes, and the Sales Process
  • Working with Orders
  • Working with Invoices

Analysis, Reporting and Goals

  • Analyzing Sales Information with Lists, Views and Charts
  • Working with Reports
  • Exporting Sales Information to Microsoft Office Excel
  • Creating and Managing Sales Goals
  • Creating Charts
  • Dashboards

Service Management in Microsoft Dynamics

  • Introduction
  • Getting Started with Service Management
  • Cases and the Service Management Process
  • Queues and Contracts in Service Management
  • Working with Cases in the Case Grid

Working with Cases and Contracts

  • Creating Case Records
  • Working with Cases
  • Contracts and Contract Templates
  • Creating and Working with Contracts
  • Using Contracts with Cases

Using the Knowledge Base

  • Article Templates
  • Creating, Approving and Publishing Articles
  • Using and Searching the Knowledge Base
  • Cases and Knowledge Base Articles

Working with Teams and Queues

  • Introduction to Teams
  • Introduction to Queues
  • Creating and Managing Queues
  • Working with Queues and Queue Items
  • Using Workflows with Queues

Analysis, Reporting and Goals

  • Service Management Reports
  • Service Management Charts and Dashboards
  • Goal Management for Service

Service Scheduling in Microsoft Dynamics


  • Service Scheduling Overview
  • Service Scheduling Scenarios
  • Service Scheduling Process
  • Working with Service Activities and the Service Calendar
  • Closing, Canceling, or Rescheduling a Service Activity
  • Using Charts and Reports to Analyze Service Activities

Advanced Topics

  • Understanding the Service Activity Scheduling Engine
  • Resources, Services and Selection Rules
  • Incorporating Customer Preferences
  • Resource and Service Capacity Requirements
  • Understanding Sites and Same-Site Requirements

Microsoft Dynamics Customization and Configuration

  • Business Units and Security Roles
  • Business Units
  • Managing Business Units
  • Security Features

Configuring Users and Teams

  • User Management Overview
  • Adding and Maintaining User Accounts
  • Team Configuration

Customizing Microsoft Dynamics CRM Overview

  • Customization Methodology
  • Who can Customize Microsoft Dynamics CRM?
  • Types of Customizations
  • Types of Customizations - Solutions

Customizing Fields

  • Customization Concepts
  • Field Data Types
  • Field Properties
  • Creating Fields
  • Creating Option Sets

Customizing Entities

  • Entity Concepts
  • Modifying Custom Entities

Customizing Relationships and Mappings

  • Types of Entity Relationships
  • Creating Entity Relationships
  • Entity Mapping

Customizing Forms, Views and Charts

  • Basic UI Customization Capabilities
  • View Customization Overview
  • Charts
  • Form Customization Overview
  • Other Form Objects
  • Creating New Forms

Configuring Field Security

  • Field Security Scope
  • Field Security and Other Security Methods

Configuring Auditing

  • Enabling Auditing
  • Viewing Audit Data
  • Managing Audit Partitions

Configuring Solutions

  • Solutions Review
  • Exporting and Importing Unmanaged Solutions
  • Exporting and Importing Managed Solutions

Top 10 Reasons to Choose APTRON for Microsoft Dynamics CRM Training in Gurgaon

  • Students get the well-defined Microsoft Dynamics CRM training in Gurgaon, and after completion of the Microsoft Dynamics CRM course, they are placed in recognized organizations.
  • Our certified trainers having 5 to 15 years of industrial experience facilitate students with a regular, weekend or customized Microsoft Dynamics CRM training in Gurgaon in accordance with their career requirements.
  • Trainers mentor their students in major project training, minor project training, live project preparation, and interview preparation.
  • Our established Microsoft Dynamics CRM training institute has smart classrooms and smart labs equipped with the latest servers, routers, switches, nodes, projectors, live racks, Wi-Fi connectivity, digital pads, and other networking devices.
  • Students are free to access the labs for an unlimited number of hours as per their own preferred timings. In addition, students can avail Extra Time Slots (E.T.S.) for practical, absolutely free.
  • APTRON provides free Study Material, Books, PDFs, Video Trainings, Video Lectures, Sample Questions, Exam Preparation, Interview Questions, HR screening questions, Lab Guides and Projects.
  • There is no extra fee charged from the students who need to retake any Microsoft Dynamics CRM class or require One-on-One attention from the instructors.
  • During the Microsoft Dynamics CRM training, we also facilitate students with free of cost personality development sessions. These sessions comprise of spoken English, group discussions, mock interviews, presentation skills.
  • Hostel facilities available at Rs.4,500/- per month for Microsoft Dynamics CRM training in Gurgaon.
  • Our Microsoft Dynamics CRM certification is globally recognized. We accept Cheque, Cash, Credit Card, Debit card, Net Banking payment modes.

Microsoft Dynamics CRM Training in Gurgaon FAQ’s

What is the objective of APTRON Gurgaon Microsoft Dynamics CRM Training in Gurgaon?

The objective of MICROSOFT DYNAMICS CRM training in Gurgaon at APTRON is:

  • The MICROSOFT DYNAMICS CRM course is delivered in adherence to the current industry requirements.
  • MICROSOFT DYNAMICS CRM training imparts in-depth knowledge about servers, active directory, disk management, DFS, group policy, etc.

Why shall I opt for Microsoft Dynamics CRM Training?

Every IT and non-IT company requires MICROSOFT DYNAMICS CRM professionals. Whether, it is Google, facebook, Netflix or any other less known entity, they have MICROSOFT DYNAMICS CRM professionals managing their servers, network and users’ requirements. Thus, the scope of job is tremendous here. Students are able to find job quickly and avail a high pay salary.

Who should opt for Microsoft Dynamics CRM Training?

Learning MICROSOFT DYNAMICS CRM today can ensure a great career prospects.

  • Individuals, who need to make a quick entry into the IT sector, can opt for MICROSOFT DYNAMICS CRM course. MICROSOFT DYNAMICS CRM professionals are paid a high salary
  • It is considered as the foundation behind every IT infrastructure.

How would Microsoft Dynamics CRM Training help in shaping your career?

The average unemployment rate is rising in the job marketplace, however, the requirement for IT jobs in the units of MICROSOFT DYNAMICS CRM, Mobile application development, Big Data, and Cloud computing is at the higher side. Expert professionals as MICROSOFT DYNAMICS CRM are expected to take the full advantage of technological expansion. Among all, MICROSOFT DYNAMICS CRM has occupied the place amongst the topmost departments available in the IT industry.

You not only attain a designation such as CRM Manager, administrator, and Server administrator, etc., but also you enjoy the high remuneration throughout your career.

What are the prerequisites or eligibility to learn Microsoft Dynamics CRM Training?

There is none prerequisites required to learn MICROSOFT DYNAMICS CRM, though, rigorous practice is always recommended. However, candidates with fundamental knowledge of hardware and operating systems may be able to grasp the MICROSOFT DYNAMICS CRM bit fast.

What skills you will learn during Microsoft Dynamics CRM training in Gurgaon?

After completion of MICROSOFT DYNAMICS CRM certification, students get skilled in Implementing and Managing Marketing Campaigns, Microsoft Dynamics Customization and Configuration, Analysis, Reporting and Goals, Sales Management in Microsoft Dynamics, Working with the Product Catalog, Sales Order Processing, Analysis, Reporting and Goals, Service Management in Microsoft Dynamics, Service Scheduling in Microsoft Dynamics, etc.

What is Microsoft Dynamics CRM course duration and fees?

  • APTRON Gurgaon Microsoft Dynamics CRM course duration in Gurgaon depends upon the students’ flexibility. We conduct classes throughout the weekdays, weekends, and offer crash courses as well. Thus, it entirely depends upon the grasping ability and the type of batch a student has selected.
  • Our Microsoft Dynamics CRM course fee is not only affordable but reasonable too. Students from all walks of life can afford to enroll in a career that offers a better life and living.

What is the Microsoft Dynamics CRM Trainer’s Profile at APTRON?

Our Microsoft Dynamics CRM Trainers at APTRON Gurgaon:

  • Have more than 7 Years of expertise in Microsoft Dynamics CRM Technologies
  • Have worked on several real-time Microsoft Dynamics CRM based live projects
  • Have been working in the top MNCs
  • Trained 1000+ aspirants till date
  • Strong proficiency in both Practical and Theoretical Knowledge
  • Certified Professionals

What about the Microsoft Dynamics CRM Placement Training?

Our Microsoft Dynamics CRM placement training includes personality development, communication classes, training on Microsoft Dynamics CRM interview questions and answers, and confidence-building sessions to boost students to face Microsoft Dynamics CRM job interviews successfully.

  • More than 1000+ students professionally Trained
  • 100% Placement Record
  • Several Interviews conducted every month

What is the average salary for Microsoft Dynamics CRM Professionals?

The average salary of Microsoft Dynamics CRM professionals can vary according to the city, state/province, and country. However, the latest salary trends followed in the Microsoft Dynamics CRM development sector begin from the package of 5 lacs per annum.

What are the roles offered by companies to Microsoft Dynamics CRM professionals?

After completion of MICROSOFT DYNAMICS CRM certification, you find the role of a CRM Manager, administrator, and Server administrator, etc.

Do I get job assistance at the end of this course?

Yes, of-course, we have a dedicated placement team that would assist you in getting placed at the end of the course.

  • We help you in building a proper resume.
  • We discuss top interview questions and answers in the related technology.
  • We share some valuable insights about the real world projects by making use of this specific technology.
  • We work tirelessly in order to bring a better career change.

What payment modes are accepted?

We accept all major payment modes i.e. Card (Master, Visa and Maestro etc), Cash, Net Banking, Paytm etc.

Microsoft Dynamics CRM Training Course Reviews

Amar Singh

5 Jan 2018 Friday 

Fabulous! The trainer gives his best in explaining every detail about the course, covers each and every topic with examples and practical illustration. This made learning Microsoft Dynamics CRM even more easy. The practical illustrations give a clear understanding of every concept. I am very glad having chosen this institute for the Microsoft Dynamics CRM course. The staff here is very supportive and the trainer is simply the best. Also the institute has a well-equipped management. This subtle approach towards training lets an individual even the beginner master the concepts of the course. The fee is quite reasonable and the training is worth the money. Not only this but also the institute accounts for the student’s job by providing placement support as well. The best part is that the institute offers unparalleled teaching with lab experience at an unbeatable price. I am extremely happy with the kind of response I got here, the study material, the lab facilities, infrastructure etc. I would definitely recommend this institute for Microsoft Dynamics CRM training.

Navpreet Singh

5 Jan 2018 Friday 

It was a great experience to learn Microsoft Dynamics CRM from this institute. The course is beneficial for both the starters as well as those with intermediate level knowledge. The trainer has a firm grip over the concepts and substantial knowledge about the language. The training method used by the teacher is quite simple and easy to understand. The best thing is the course material provided that already has the lecture notes in it. The course starts right from the basic concepts to the highly advanced level. The institute sets up the best example of how training should be. Everything be it lectures, management, working, practical etc. are perfectly organized. Every concept is explained well via making the students work with live projects. Once, you enroll for the course, the institute actively looks after your needs. Overall the course is good and perfect for the beginners. I would recommend this institute to everyone who wants to learn programming language. Perhaps APTRON is the best place for Microsoft Dynamics CRM training.

Shyam Dubey

5 Jan 2018 Friday 

I am thankful to APTRON, and I believe that it is one of the best educational institutions. I have undergone my Microsoft Dynamics CRM training from here and I am doing great from the things learned from here after I received my certification for Microsoft Dynamics CRM training. I am a working professional now and come across opportunities in many other companies. There is no institute like this that takes complete responsibility of the student’s learning. The training offered is completely practical based and the students are made to learn by giving them chance to work with the live projects. The Microsoft Dynamics CRM Trainer here is knowledgeable and highly experienced. He simplifies the topics by showing examples, thus making it easier to understand. The trainer clears all our doubt by answering the queries. The periodic test conducted ensures a better learning. Thus the institute is best in terms of delivering performance as well as the skilled professionals. I love the place and I am extremely satisfied by the teaching given here. Recommended for sure!